Dark Light

Terms & Conditions

Terms and Conditions

Welcome to Omrov.ae! By accessing or using our website, you agree to comply with the terms and conditions set forth below. If you do not agree with any part of these terms, please refrain from using our website or services.

1. Introduction
Omrov.ae is an online platform that sells pre-owned laptops, desktops, IT solutions, and IT products. These Terms and Conditions govern the use of our website and the purchase of products offered on Omrov.ae.

2. Eligibility and Scope

  • Our services are intended for residents of the UAE and international customers.
  • No age restrictions apply to the use of our website or services.
  • Fraudulent activity, such as providing false information or attempting unauthorized access to our systems, is strictly prohibited.

3. Products

  • Omrov.ae specializes in pre-owned laptops, desktops, IT solutions, and IT products.
  • Pre-owned laptops and desktops sold on Omrov.ae may not have a manufacturer’s warranty, as the original warranty is often expired.
  • Products are inspected and verified to be functional before delivery. Pictures of the products will be taken and shared with the customer via WhatsApp before shipment.
  • Battery health is not guaranteed to be 100%, but products will only be sold if the battery is in good working condition and not dead.

4. Order Placement and Acceptance

  • Orders can be placed through the Omrov.ae website using the WooCommerce checkout process.
  • Payments can be made via cash on delivery, online payment, or bank transfer.

5. Pricing and Payment

  • Prices listed on Omrov.ae are subject to change without prior notice.
  • All prices include VAT. Delivery fees are paid by the customer.
  • In the event of a return within 3 days where the product has no defects, the customer will be responsible for return shipping fees.

6. Shipping and Delivery

  • Omrov.ae offers delivery services within the UAE.
  • For customers outside the UAE, shipping arrangements must be made by the customer. Omrov.ae can deliver the product to the customer’s designated carrier or forwarder.
  • Omrov.ae is not responsible for loss or damage to products once they are handed over to the customer’s carrier or forwarder.

7. Returns and Refunds

  • Products may be returned within 3 days from the date of purchase.
  • Refunds or replacements will be provided for items that arrive non-functional.
  • Products damaged by the customer are not eligible for return, refund, or replacement.

8. User Accounts

  • Customers can create an account on Omrov.ae to manage their purchases, or they may check out as a guest.
  • Users are responsible for keeping their account credentials secure.

9. Intellectual Property

  • All content on Omrov.ae, including images, product descriptions, and logos, is the property of Omrov.ae.
  • Unauthorized use, reproduction, or alteration of our logo or any other intellectual property is strictly prohibited.

10. Prohibited Activities

  • Users are prohibited from:
    • Misusing the website for fraudulent purposes.
    • Interfering with the operation of the website.
    • Attempting to bypass security measures.

11. Limitation of Liability

  • Omrov.ae is not liable for errors or delays caused by third-party payment processors or shipping providers.
  • Omrov.ae is not responsible for any loss or damage arising from the use of products sold on the website.

12. Governing Law

  • These Terms and Conditions are governed by the laws of the United Arab Emirates.

13. Termination

  • Omrov.ae reserves the right to terminate user accounts or cancel orders if these Terms and Conditions are violated.

14. Updates to Terms and Conditions

  • Omrov.ae reserves the right to update these Terms and Conditions at any time. Users will be notified of updates via the website. Continued use of the website after updates constitutes acceptance of the revised terms.

15. Contact Information
For inquiries regarding these Terms and Conditions, please contact us:

  • Website: Omrov.ae
  • WhatsApp: +971 507148400

Let me know if you need any further adjustments!